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360° Branded Merchandise

About Us

Our Story

We offer the commitment of family.

Founded in 1999 by Regina Broudy and her sons, Daniel and Michael, Clayton Kendall has grown from a small startup with 6 employees to an award-winning company with more than 140 employees and customers worldwide. The Clayton Kendall business model is designed to help franchise communities and multi-location companies efficiently source and distribute branded merchandise to their end users.
The integrated model creates efficiencies and economies of scale, while delivering brand consistency. The logistics component assures that our customers get what they want, where they want it, when they need it. Our customized online stores are the organizing principle for our user communities, centralizing the ordering and distribution of branded merchandise including apparel, signage/POP, promotional products and marketing collateral.

Our Guiding Principles

BREED CUSTOMER LOYALTY

Transform the customers’ experience by developing and sustaining exceptional customer relationships. We don’t sell products. We provide an unmatched customer experience. We strive to exceed clients’ expectations from our initial presentation through order fulfillment and follow up.

ACT WITH INTEGRITY

Treat our customers, team members and business partners with the highest levels of respect, honesty and fairness.

BUILD A WINNING TEAM

Participate and contribute. Always foster a collaborative spirit, positive work environment, strong sense of business ownership and a common purpose. First we collaborate with each other. Then we collaborate with our customers.

PRIZE CREATIVITY AND INNOVATION

Unique suggestions and unusual selections help our customers express their message in a distinctive way. Creative package and fulfillment are our hallmark. We are committed to embracing technology as a vital tool to enhance services and the impact of your message.

DELIVER RESULTS

Create a culture of success through personal accountability, flawless execution and intelligent risk taking. What you want, where you want it, when you need it. No surprises. No excuses. We partner with only the finest manufactures and suppliers.

ALWAYS IMPROVE

Strive every day to make our business, our culture and our team better.

Social Responsibility

We work only with domestic and overseas suppliers who comply with the most recognized international social compliance standards. Our suppliers must also require producers to certify with each order that all products are in compliance will all applicable laws, safety standards, and specifications. All of the products we provide are bisphenol A (BPA) free and are Consumer Product Safety Improvement Act (CPSIA) compliant.

Awards & Memberships

Clayton Kendall has been recognized with many awards including the 2016 Pittsburgh Business Times Top 100 Privately Held Companies, 2016 & 2014 Pittsburgh Business Times Fastest Growing Companies, 2016 Pittsburgh Post-Gazette Top Workplaces, 2015 ASI Counselor's Distributor Woman of Distinction, 2013 State of Pennsylvania (SBA) Entrepreneur of the Year and 2013 Distributor of the Year (TRASA). We are members of the International Franchise Association Supplier Forum, Advertising Specialty Institute and the Better Business Bureau.

Media

April 2017 FranMarketing

May 2016 Veterans in Franchising

September 2016 Franchising USA

January 2016 The Advantage

July 2015 Counselor

Our Philosophy

At Clayton Kendall, we provide customized promotional items, decorated apparel, and printed materials through individual sales and managed programs. We do so with speed, accuracy, and state-of-the-art technology. Each member of the Clayton Kendall family is customer driven and delivers every order with enthusiasm and a sense of urgency.

  • We are committed to the success of your brand.
  • We want you to have what you need, where you want it, when you need it.
  • We want to breed customer loyalty by developing and sustaining exceptional customer relationships.

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How we do it at Clayton Kendall







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